Returns & Exchanges
At Jigitz, we want you to love your new look, but if you are not completely satisfied, we offer a hassle-free 30-day return policy for all unworn and unwashed items. Simply return your items in their original packaging with tags attached for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all original fashion tags and labels are still attached to the garments.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing